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RESUME

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Work​
experience​
Lazy Dog Restaurant and Bar (waitress/server)
December 2021 - Current

Using customer service skills daily, I have gotten used to handling different situations with ease. I am able to de-escalate issues and lead people to a mutual agreement. 

Doordash Driver
March 2020 - Current

Doordash gave me a safe way to make money during the most contagious seasons of COVID-19.

 
bread & Butter PR Social Media Intern
January 2020 - April 2020

Although my internship ended early due to the COVID-19 epidemic, I was still able to learn about PR and create editorial and content calendars. I was also able to run community management for local hotels and restaurants.

NetApp Product Marketing Intern
June 2019 - August 2019

Through my time at NetApp as a Product Marketing Intern, I started a new role called Customer Reference Manager and took on a few extra side projects as well. I started an Intern Life Blog series, guest starred on TinT Podcast, and lead the leadership board on NetApp Nation (an interconnected social media platform).

Primitivo PR

​January 2019 - May 2020

 

Working with a student-run PR firm, I have learned so much about myself professionally. I started in the firm as an assistant account executive and managed to work my way up to General Manager. Being GM for Primitivo means that I get to pass on my passion for PR to the students I teach each week. Being able to teach them about social media and writing allows me to learn more along the way. 

 

 

The Star Newspaper

​January 2019 - May 2019

 

​Writing for Sonoma State's on-campus newspaper, I have gotten first hand experience in the journalism world. I have written for Arts, Entertainment, and Opinion. I have done both sports photography and head shots for local public figures such as Miss Sonoma County 2019.

 

Olive Garden

​August 2018 - September 2020

 

Being a waitress, I am able to connect with different kinds of people daily. As a To-go Specialist and a Hostess, I work with consumers daily. My customer service skills have grown greatly throughout my time at Olive Garden and I have learned a lot about time management and customer satisfaction.

Adventures In Writing

June 2018 - August 2018

I helped direct a summer camp for children ages 5-12. I was a part-time writing instructor and assisted the children in creating their e-books. I got first hand experience with children and teaching writing skills.

AMC Theatres

May 2018 - August 2018

During my time at the movie theatre, I learned a lot about customer service and cleanliness. At AMC, I worked in the box office and as part of the movie crew. 

Skills

Social Media Marketing

Photography

Microsoft Word Tools

Blog Writing

Press Releases

Empathy

Food Service

Customer Service

Catering

Social Media Skills

Instagram

Twitter

Facebook

LinkedIn

Flickr

Tiktok

Education
Sonoma State University

​2016 - 2020

 

Communications and Media Studies Major

- I have taken classes based on social media, economics, Public Relations, and Journalism. 

 

 

Follow me

© 2022 by Emily Kowalski.
 

Call / Text

(510) 284-9257

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